Communication & Collaboration
The latest news and industry commentary on communication and collaboration platforms and the businesses building them.
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Coronavirus: Social and Family Life in Italy Goes Virtual
As 60 million Italians face a country-wide lockdown due to coronavirus, many daily interactions among family, friends and colleagues have moved to messaging platforms...
French Antitrust Regulator Fines Apple $1.2 Billion
France's competition watchdog on Monday fined iPhone maker Apple approximately $1.23 billion, saying it was guilty of anti-competitive behaviour towards its distribution and retail...
Social Media Giants Warn of AI Moderation Errors as Coronavirus Empties Offices
YouTube, Facebook and Twitter warned on Monday that more videos and other content could be erroneously removed for policy violations, as the companies empty...
Tencent Music to See Softer First Quarter; Beats Fourth-Quarter Revenue Estimates on Paying User Surge
China's Tencent Music Entertainment Group said the company would likely see "much softer" first-quarter revenue growth due to the COVID-19 outbreak, after it beat...
Can Networks Cope with Millions Working from Home?
Some European telecoms operators reported connectivity problems on Tuesday as millions of people logged on for work at home due to the coronavirus pandemic,...
Cats and Pyjamas Unwelcome as Work Video Calling Boom Prompts New Etiquette
Andre Hilden, a data architecture consultant in Oakland, California, missed a memo from his company last week requiring employees to use video conferencing for...
Facebook to Shift Sensitive Content Moderation to Staffers Amid Coronavirus Crisis
Facebook CEO Mark Zuckerberg said on Wednesday that the company was moving moderation of its most sensitive content, including self-harm and counter terrorism, from...
China’s Tencent Sees Wechat Platform Usage Surge on Virus
China's gaming and social media group Tencent Holdings said on Wednesday the coronavirus outbreak has driven up traffic to its WeChat platform and other...
Coronavirus Conspiracies Go Viral on Whatsapp as Crisis Deepens
On Sunday morning, a viral outbreak in the Dutch city of Utrecht infected more than 60 people in less than hour. Unlike the coronavirus,...
Remote Work During Coronavirus Outbreak Puts Millions More on Microsoft Teams
Microsoft Corp's Teams chat and conferencing app gained more than 12 million daily users in one week, a 37.5% jump as more people worked...
Apple Limits Online Iphone Purchases to Two Per Person
Apple Inc is limiting customer purchases of iPhones over its online stores in many countries including the US and China to a maximum of...
Twitter Ad Sales Hit by Coronavirus but Active Users Soar
Twitter pulled its first-quarter revenue outlook and forecast an operating loss on Monday as the coronavirus outbreak crimped ad sales, but said the pandemic...