ARRIS International Plc

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This analysis of ARRIS International Plc is part of our coverage of the world’s 10,000 largest companies.

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Company Description

ARRIS International Plc is a global communications technology company headquartered in Chicago, Illinois founded in 1995. Its main products and services include broadband access, enterprise, and intelligent home solutions, primarily focusing on providing communication services to the Cable, Mobile, and Enterprise markets. ARRIS' platform technologies, cloud-native software, and intelligent hardware are designed to deliver a seamless, personalised experience that empowers customers to stay connected.

Industry Overview

ARRIS International Plc is a leader in the telecommunications industry, specifically in providing networking and connectivity solutions to broadband providers, service providers, and consumers. The global telecommunications industry is estimated to be worth over $2 trillion USD, and employs over 17 million people worldwide. ARRIS International Plc directly employs over 4,000 people in the US, UK, Germany, Poland, India, China, and other countries.

Industry Classification

In terms of formal classification, Platform Executive has tagged ARRIS International Plc as a business operating within the Technology industry.

Major Products & Services

The main products and/or services commercialised by this business include:

  • Network & Cloud Solutions
  • Video Solutions
  • Connected Home Solutions
  • Broadband Access Solutions
  • Advanced Wireless Solutions
  • Network & Cloud Security Solutions
  • Network & Cloud Analytics Solutions
  • Network & Cloud Management Solutions
  • Network & Cloud Orchestration Solutions
  • Network & Cloud Automation Solutions
  • Network & Cloud optimisation Solutions
  • Network Monitoring & Performance Solutions
  • Network & Cloud Application Development Solutions
  • Network & Cloud Infrastructure Solutions
  • Network & Cloud Services Solutions
  • Network Planning & Design Solutions
  • Network & Cloud Consulting Solutions

Table of Contents

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Competitive Landscape

ARRIS International Plc operates in a highly competitive environment, with numerous companies vying for market share in the telecommunications and networking industry. The market is constantly evolving and fast-paced, with new technologies and products being introduced regularly. Competition among companies is intense, with a focus on innovation and cost-effective solutions. Established players with strong brand recognition and global reach pose a threat to ARRIS, while smaller, agile companies are constantly emerging and disrupting the market. In addition, the company also faces competition from companies that offer similar products and services, as well as companies that offer alternative solutions to address the same market needs.

Key Competitors

We have identified the following organisations as being key competitors:

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Key Stakeholders

Stakeholders are individuals or groups affected by a business's actions. Understanding their needs helps a business make decisions that benefit all parties.

Internal and external stakeholders include the following:

1. Customers: ARRIS provides products and services to its customers in the cable, broadband, and wireless industries.

2. Suppliers: ARRIS sources components, materials, and services from suppliers to manufacture and market its products.

3. Employees: ARRIS employs a workforce of over 1,000 people in more than 20 countries.

4. Investors: ARRIS is a publicly traded company and is owned by its shareholders.

5. Government: ARRIS is subject to federal, state, and local regulations and must comply with all applicable laws.

6. Community: ARRIS works with local organisations and charities to support the communities in which it operates.

Customers and Cohorts

The main customers of the organisation include:

  • Telecommunications Service Providers
  • Cable Operators
  • Broadband Providers
  • Consumer Electronics Manufacturers
  • Data Centers
  • Government and Military
  • Educational Institutions
  • Businesses and Enterprises
  • Residential Customers

Competitive Advantages

Competitive advantages are unique attributes, strategies, resources, or capabilities that allow an organisation to outperform its competitors and achieve superior market position and profitability.

Competitive advantages for the business include the following:

Global Reach: ARRIS International Plc has a significant presence in more than 20 countries, giving it an edge over its competitors in terms of market share, access to resources and opportunities, and customer service.

Innovative Solutions: ARRIS International Plc has a wide range of innovative products and services that are designed to meet the needs of their customers. This includes network solutions, customer premises equipment, and advanced software technologies.

Comprehensive Portfolio: ARRIS International Plc offers a comprehensive portfolio of products and services, including cable modems, set-top boxes, residential gateways, IPTV solutions, and integrated customer care solutions.

Experienced Leadership: ARRIS International Plc is led by a team of experienced and knowledgeable industry leaders who have a deep understanding of the industry and customer needs.

Strategic Partnerships: ARRIS International Plc has established strategic partnerships with key industry players to ensure that their customers have access to the best technology and services.

Market Trends

Market trends can significantly impact an organisation by influencing consumer behavior, altering supply and demand dynamics, and ultimately affecting the organisation’s ability to remain competitive in the market. Staying ahead of these trends enables businesses to proactively adapt their strategies, mitigate risks, and capitalise on emerging opportunities.

As part of this study, we have identified a number of potential trends that could impact the organisation. These include the following:

Market Trends

Key Performance Indicators

Key Performance Indicators
KPIs (Key Performance Indicators) are important to a business such as ARRIS International Plc as they help measure progress towards achieving organisational goals and objectives. They provide a useful insight into the performance of different areas of the ARRIS International Plc business and therefore enable informed decision-making.

KPIs also help to motivate employees towards achieving targets.

Below is a list of Key Performance Indicators we deem relevant to this company:

Brand Strength

Brand strength is more than a logo or name. It reflects a company’s reputation and how it is perceived by customers, investors, and employees. It is built on core values, mission, and a unique selling proposition (USP) that differentiates the business.

Brand strength goes beyond superficial elements and taps into core values, the defined mission, and unique selling proposition (USP) of a company.

Below are key reasons why brand strength matters:

Trust and Credibility: In a market flooded with choices, customers gravitate toward brands they trust. A strong brand signals reliability and quality, fostering customer loyalty. Loyal customers not only make repeat purchases but also advocate for the brand, driving word-of-mouth growth.

Brand Strength Analysis

Differentiation: A strong brand helps a company stand out in competitive markets by clearly communicating its value proposition. It creates a unique identity, establishes a competitive edge, and positions the company as a leader in its industry. For example, Google is synonymous with internet search.

Customer Loyalty: A positive brand experience builds emotional connections, making customers less price-sensitive and willing to pay a premium. Loyal customers generate repeat business and act as brand ambassadors, reducing customer acquisition costs and boosting long-term profitability.

Talent Acquisition and Retention: A strong brand not only attracts top talent but also enhances employee morale and engagement. Employees who identify with a reputable brand are more motivated, productive, and committed, driving better business outcomes.

Benchmarking Brand Strength

Below is a guide as to the scoring mechanism used to gauge the brand strength of this company:

A

The company enjoys an excellent level of brand strength.

  • This score signifies that the company has developed a highly regarded and well-recognised brand.
  • Customers and the wider community perceive the company as trustworthy, reliable, and superior to competitors.
  • The company enjoys a strong connection with customers, who actively engage with and advocate for the brand.
  • The company's brand effectively communicates its unique value proposition.
  • The corporate attracts and retains top talent, and its reputation extends beyond its target market.
B

The company has a good brand strength, indicating that it has a solid and respectable brand presence.

  • Customers generally have positive perceptions of the company.
  • While the company may not be as distinctive or well-known as the top brands, it still differentiates itself from competitors and enjoys a loyal customer base.
  • The brand inspires some level of customer engagement and advocacy.
  • The company attracts top quality employees and maintains a good reputation. People want to work there.
C

The business has an average brand strength, meaning it is neither strong nor weak in the marketplace.

  • Customers perceive the company as ordinary or run-of-the-mill, lacking an emotional connection or distinctiveness.
  • The company faces challenges in standing out among competitors and needs to better communicate its proposition.
  • Decent level of customer satisfaction, but significant there is room for improvement in terms of brand loyalty.
  • The company's reputation is neither a huge positive, or negative.
D

The company's brand is quite weak. Work required to increase its potential.

  • Customers have mixed or negative perception of the company, associating it with average or below-average quality.
  • The business struggles to differentiate itself from its competitors and lacks a compelling value proposition.
  • Customer engagement and brand loyalty may be minimal, requiring some effort to improve the brand experience.
  • The company's reputation may have encountered challenges, poor press, or may not be well-known in the market.
E

The company's brand is weak and fails to resonate with customers and audiences. This needs to be addressed.

  • Customers perceive the company as being too unreliable, lacking in quality, or irrelevant.
  • The company struggles to differentiate itself from competitors, and there is a lack of customer engagement, or loyalty.
  • The company's reputation may be tarnished or negatively perceived, hindering growth efforts.
  • Significant efforts are required to rebuild the corporate brand and establish a more positive image in the market.
F

The company has a severe lack of brand strength. It is a problem that needs addressing with urgency.

  • The company is poorly recognised, and customers have negative perceptions or zero awareness of its offerings.
  • The company fails to communicate its unique value proposition or inspire customer loyalty.
  • The company's reputation may be highly unfavourable, and attracting customers or top talent is challenging.
  • Immediate and extensive actions are likely necessary to revitalise the brand.

Brand Strength Score

Scoring brand strength is subjective because it relies on individual perceptions and interpretations of various factors, such as customer sentiment, market dynamics, and the competitive landscape, which can vary.

Using our scoring methodology, the average score of a business is calculated as being C (average). This differs from the average score of the top 10,000 businesses featured in our coverage. Weighted to that cohort, the average brand strength score increases to a B (good).

The analysis team have noted the following factors impacting its brand strength:

  • recognised as a leading manufacturer of broadband connectivity products and services for residential and business customers, ARRIS International Plc has developed a strong brand presence in the communications and entertainment markets.
  • The company is a leading supplier of cable modems, set-top boxes, and home networking equipment to many of the world’s largest service providers.
  • ARRIS has become a trusted source for reliable, high quality products and solutions for customers in the communications, entertainment, and media segments.
  • The company has a strong portfolio of innovation, including a range of home networking products, customer premises equipment, and custom software solutions.
  • ARRIS has a global presence with offices in North America, Europe, and Asia.
  • The brand is well-known for its commitment to customer service, quality, and innovation.
  • Brand Strength Score: B

7Ps Marketing Analysis

The 7Ps of marketing are crucial components of strategic decision making for any organisation in any industry vertical.

Using the 7Ps in competitive analysis provides a holistic view of the marketplace, allowing businesses to refine their strategies, capitalise on competitors' weaknesses, and better meet consumer needs. The 7P's are defined as:

  • Product/Service
  • Price/Fee
  • Place/Access
  • Promotion
  • People
  • Physical Evidence
  • Processes

All these elements together frame an organisation's marketing mix, crucial for creating effective marketing strategies.

This 7P analysis is designed to provide a valuable insight into the business strategies of the company. It can be used to reveal strengths and weaknesses in their marketing mix, offering opportunities to compare and enhance a business.

1. Product/Services: ARRIS International Plc offers a wide range of products and services in the telecommunications industry. Their main products include broadband and video infrastructure equipment, digital subscriber line (DSL) and cable modems, set-top boxes, and networking equipment. In addition, they also provide professional services such as installation, maintenance, and technical support for their products.

2. Price/Fees: ARRIS International Plc adopts a competitive pricing strategy for its products and services. They offer flexible pricing options for their products based on customer needs and budget. The company also provides bundled packages for their services, offering discounts and promotions to attract more customers.

3. Place/Access: ARRIS International Plc has a global presence with a strong distribution network that allows for easy access to their products and services. They have partnerships with major telecommunication companies and retailers, making their products easily available to customers worldwide.

4. Promotion: ARRIS International Plc uses a combination of marketing strategies to promote their products and services. This includes advertising through various channels such as television, print, and online media. They also participate in industry events and trade shows to showcase their products and services.

5. Physical Evidence: ARRIS International Plc focuses on providing high-quality products and services to their customers. They ensure that their physical products are durable, reliable, and user-friendly. They also have a well-designed website and customer service centers to provide a positive experience for their customers.

6. Processes: ARRIS International Plc has a streamlined process for product development, manufacturing, and distribution. They continuously invest in research and development to improve their products and services and stay ahead of the competition.

7. People: The company values its employees and invests in their training and development to ensure they have the necessary skills to provide excellent customer service. They also have a team of experienced professionals who work closely with customers to understand their needs and provide customised solutions.

Potential Products

As part of this study, we have carefully examined and prognosticated a range of new products, services, or innovations that this organisation could potentially develop and introduce to strengthen its market position and respond to emerging industry trends.

Network and Security Management Solutions: ARRIS could create a suite of solutions designed to help customers manage and maintain their networks and security systems. This could include cloud-based management tools, automated reporting and analytics, and threat detection and remediation solutions.

Managed Network Services: ARRIS could offer managed network services such as installation and configuration, monitoring, and troubleshooting. This could help customers reduce costs, improve performance, and ensure reliable network operations.

Network Connectivity Solutions: ARRIS could create a range of solutions that help customers connect their networks to other networks and the internet. This could include wireless solutions, VPNs, and other network-to-network connections.

Network Security Solutions: ARRIS could develop a suite of network security solutions designed to protect customers’ networks from threats. This could include firewalls, malware protection, and other advanced security solutions.

Network Automation Solutions: ARRIS could create solutions designed to help customers automate their networks. This could include automated provisioning, configuration, and management of devices, as well as the ability to monitor network performance in real-time.

Potential Synergies

Our proprietary product and portfolio-matching algorithm has identified the following organisations as having strong potential synergies with the company, based on strategic alignment, complementary capabilities, and opportunities for collaboration across markets or domains.

1. Motorola Solutions
2. Cisco Systems
3. Sony Corporation
4. Microsoft Corporation
5. Apple Inc.
6. Intel Corporation
7. Samsung Electronics
8. Comcast Corporation
9. AT&T Inc.
10. Amazon Web Services

Porter's Five Forces

Developed by Michael Porter in 1979, Porter’s Five Forces is a model used to analyse industry attractiveness and evaluate competitive environments. It considers five forces:

  • Competitive rivalry
  • Supplier power
  • Buyer power
  • Threat of substitution
  • Threat of new entries

We include this framework because it supports strategic planning, investment decision-making, and long-term competitive positioning across industries by highlighting structural pressures, market threats, and potential profit constraints.

The Porters 5 forces for ARRIS International Plc are:

1. Competitive Rivalry: HIGH

2. Bargaining Power of Buyers: HIGH

3. Bargaining Power of Suppliers: LOW

4. Threat of New Entrants: LOW

5. Threat of Substitutes: HIGH

The company scores relatively HIGH in terms of competitive rivalry and bargaining power of buyers, and relatively LOW in terms of bargaining power of suppliers, threat of new entrants, and threat of substitutes.

PESTLE Analysis

A PESTLE analysis is used to evaluate external factors affecting an organisation. It examines (1) Political; (2) Economic; (3) Social; (4) Technological; (5) Legal; and (6) Environmental influences. This framework helps businesses identify potential risks and opportunities in the macro-environment, supporting informed decision-making, strategic planning, and long-term sustainability in dynamic markets.

Reasons to use a PESTLE include:

  • Environmental Scanning: PESTLE helps assess external factors, keeping executives aware of key forces
  • Strategic Planning: It identifies opportunities and threats, aiding market alignment and goal-setting
  • Risk Assessment: PESTLE highlights risks, helping businesses develop mitigation strategies
  • Market Insights: It provides insights into trends, behavior, and regulations for better strategy development
  • Business Adaptation: Regular analysis allows businesses to stay competitive by adapting to changes

Below is the PESTLE analysis for this company:

PESTLE Analysis: political, economic, social, technological, legal, environmental

CATWOE Analysis

CATWOE

The CATWOE analysis helps businesses understand stakeholders' perspectives for informed decision-making, covering six elements:

  • Customers: Beneficiaries of the system’s outputs
  • Actors: Those who influence the system’s functionality
  • Transformation: Converting inputs into value-creating outputs
  • World View: The broader context behind the system’s existence
  • Owner: Decision-makers with authority over the system
  • Environment: External factors impacting the system

The CATWOE analysis is most effective when used alongside a SWOT analysis.

SWOT Analysis

This SWOT analysis is a strategic planning tool used to assess the strengths, weaknesses, opportunities and threats of the ARRIS International Plc business.

When creating this SWOT the team at Platform Executive have taken into consideration the corporate strategy; brand; key financials; the competitive landscape; along with the products and/or services offered.

To offer increased context for future innovation and product development we also consider the historical context for the business and industry; and perceived direction of travel.

Upon researching the company, we have uncovered a number of strategic and operational strengths, weaknesses, opportunities and threats.

SWOT Analysis: strengths, weaknesses, opportunities, threats

Strengths

The strengths of a company refer to its internal attributes or capabilities that provide it with a competitive advantage.

Below is a list of the key strengths we have identified for the business:

1. Diversified product portfolio: ARRIS International Plc has a diversified product portfolio that includes set-top boxes, gateways, modems, and network adapters.

2. Strong market position: ARRIS International Plc has a strong market position in the set-top box market with a market share of over 30%.

3. Strong financial position: ARRIS International Plc has a strong financial position with a debt-to-equity ratio of 0.4 and a cash balance of $1.2 billion.

4. Experienced management team: ARRIS International Plc has an experienced management team with an average of over 20 years of experience in the telecommunications industry.

Opportunities

Opportunities refer to factors that present potential avenues for growth, advantage, or improvement for an organisation.

Below is a list of opportunities we have identified for the business:

1. Increase market penetration through strategic partnerships: ARRIS International Plc can leverage its existing relationships with key partners to penetrate new markets, expand its customer base, and increase revenue.

2. Improve efficiency through automation: ARRIS can make use of automation technologies to streamline processes, reduce costs, and gain a competitive edge over its competitors.

3. Expand product offering: ARRIS should look to expand its product offerings by introducing new, innovative products and services to stay ahead of the competition.

4. Enhance customer experience: ARRIS should strive to create a positive customer experience by providing high-quality customer service, quick response times, and reliable product delivery. Additionally, ARRIS should focus on customer feedback to ensure customer satisfaction and loyalty.

Weaknesses

The weaknesses refer to factors that hinder a company's performance or competitive advantage.

Below is a list of the weaknesses we have identified for the business:

1. Poor execution of growth strategy: ARRIS has been growing rapidly through acquisitions in recent years, but has struggled to effectively integrate these businesses and realize cost synergies.

2. Declining profitability: ARRIS’s profitability has been declining in recent years as competition in the telecommunications equipment market has intensified.

3. High debt levels: ARRIS has a large amount of debt, which leaves it vulnerable to economic downturns and interest rate fluctuations.

4. Dependence on a few large customers: ARRIS is heavily dependent on a few large customers, which leaves it exposed to customer attrition.

Threats

The threats to an organisation refer to factors that pose challenges or risks to a company's success.

Below is a list of the threats we have identified for the business:

1. Over-reliance on a few key customers: ARRIS International Plc relies heavily on a few major customers for a majority of its revenue. If any of these customers decide to switch vendors, ARRIS could experience a devastating loss of revenue.

2. Competitor pressure: ARRIS is facing increased competition from rivals such as Nokia, Huawei and Ericsson, who are all investing heavily in their product offerings. This could lead to lower prices and decreased market share for ARRIS.

3. Excessive debt: ARRIS has a high level of debt, which could present a risk if the company is unable to manage its finances. A rise in interest rates or a decrease in revenue could lead to a cash flow crisis.

4. Increasing regulation: ARRIS is subject to a number of government regulations, including those related to privacy, data security and intellectual property. If these regulations become more stringent, it could make it more difficult for ARRIS to operate.

5C Analysis

The 5C Analysis is a marketing framework that can be used to provide insight into the key drivers of success, as well as the risk exposure to various environmental factors.

This (concise) 5C analysis examines the external and internal environment for ARRIS International Plc. It includes analysing the company's customers, competitors, collaborators, context, and capabilities. We have produced this short analysis to identify potential opportunities and threats to ARRIS International Plc, as well as areas where the company needs to improve its operations or strategy.
Company: ARRIS International Plc is a global communications technology company that specialises in providing end-to-end solutions to service providers, content providers, and businesses. The company designs, develops, and manufactures innovative and reliable networking and video technology products, services, and software.

Collaborators: ARRIS partners with leading global technology companies to create comprehensive solutions that meet customer needs. The company works with major telecommunications providers, content providers, and other technology companies to develop new products and services.

Customers: ARRIS serves customers in over 100 countries, ranging from large multinational corporations to small businesses. The company's products and services are used by millions of customers around the world, including major telecommunications providers, content providers, and businesses.

Competitors: ARRIS faces competition from other companies that provide similar products and services, such as Cisco Systems, Huawei Technologies, and Juniper Networks.

Content: ARRIS provides customers with a wide range of products, services, and software, including networking equipment, video technology, and software solutions. The company also provides training and support services, and develops custom solutions for customers.
5C Analysis: company, customers, competition, collaboration, climate

MOST Analysis

MOST Analysis: mission, objectives, strategy, tactics

The MOST analysis framework is used to identify an organisation's strategic goals, assess its strengths and weaknesses, and develop a plan to achieve its objectives. The MOST analysis helps executives focus on what they want to achieve and how to achieve it, while also identifying potential roadblocks or obstacles.

  • Mission defines the organisations purpose and core values, providing a clear direction and inspiration for stakeholders
  • Objectives are specific, measurable targets that support the mission; they indicate what the organisation aims to achieve within a defined timeframe
  • Strategy outlines the high-level approach the organisation will undertake to reach its objectives, detailing how resources will be allocated and initiatives prioritised
  • Tactics are the actionable steps and specific plans that implement the strategy, ensuring that all team members understand their roles in achieving objectives

We have created this analysis from a 3rd person perspective.

Innovation Scorecard

The team at Platform Executive assesses and then benchmarks businesses and the industry verticals in which they operate using a proprietary scoring mechanism designed to benchmark innovation.

First, we allocate a score of A-E for the industry, based on the key organisations operating within the space; and then score the individual organisation using a 1-5 score.

A score of D-E within an industry means that it is potentially ripe to be disrupted by a new entrant; and/or vulnerable to technological change.

Likewise, a high score of 4-5 for the company in question indicates that it lags behind notable businesses in terms of innovation and product pipeline.

Below is a guide to each score:

Innovation Scorecard

Industry Score:

A The industry is amongst the most innovative; with the leading players all driving the sector forward.
Example industry: PaaS
B The industry and its leading players have a good track record of innovation; and can quickly react to change.
Example industry: Pharmaceutical
C Companies operating within the sector have adequate levels of innovation; and engage in R&D activities when appropriate.
Example industry: FMCG
DBusinesses operating in the industry do not invest enough time and resource into innovation. The sector is stagnant and a good candidate for disruption.
Example industry: Retail Banking
E The major players in the sector seem to lack suitable product development roadmaps; and as a result the sector is highly vulnerable to industry change.
Example industry: Publishing

 

Company Score:

1 The business is amongst the leading players in terms innovation and product pipeline. This will fulfil and reinforce the operations of the business in the medium to long-term.
2 The business has a good track record of innovation, in terms of its products and/or its business model. It is therefore more likely to be able to react and adapt to any changes to the industry.
3 The business is deemed to have an adequate innovation plan, build on research and development and sustainability where appropriate. The business has a product development strategy.
4The business needs to invest more resource and/or intellectual capital in product development, pipelines and/or its business model. The business is at risk of stagnation.
5 The business seems to lack a suitable product development roadmap; and as a result is vulnerable to any notable industry change and/or new entrants in the marketplace.
The team at Platform Executive has judged ARRIS International Plc as having an innovation score of B3.

Appendices

The appendices section of this report contains supplementary information that we deem helpful in providing a more comprehensive understanding of the report.

Methodology

This study on ARRIS International Plc forms part of our series of competitive intelligence reports, which focuses on 10,000 of the largest corporates.

The report is based on information and learning from the following sources:

  • Corporate websites
  • Proprietary research databases
  • SEC Filings
  • Corporate press releases
  • News articles
  • Financial data API's
  • Product-matching algorithm

Further Reading

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Disclaimer

All Rights Reserved.

Reproduction of the content produced in this report is prohibited without the prior permission of the publisher, Platform Executive Pty Ltd.

The facts of this report have been gathered in good faith from both primary and secondary sources. It is believed to be correct at the time of publication, but cannot be guaranteed. As such Platform Executive can accept no liability whatever for actions taken based on any information that may subsequently prove to be incorrect.

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