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E-Commerce and Single-Copy Report Sales (part Three)

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The Related Reports functionality could be powered by an Enterprise-class search engine such as Apache SOLR, or similar. Simply use the facetted search to return the relevant results here.

CHATBOT INTEGRATION – It is imperative that the page features a Chatbot, such as Live Chat functionality that pops up after the visitor has lingered for more than 20 seconds on the page. This will generate live leads for the sales team, even if the visitor is in an entirely separate time-zone.

The key to success with Chatbots is to ensure that the script you provide to the supplier is bulletproof and aims to garner the contact details (minimum of name, company Email and/or call back number) and the name of the specific report they are interested in purchasing.

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