CRM

Platform News: Sprinklr

Software start-up Sprinklr shares fall in NYSE debut, valued at $3.7 billion

Shares of Sprinklr Inc, which counts Microsoft and Verizon Communications as customers, fell nearly 9% in their US stock market debut, valuing the software start-up at about $3.7 b...

SalesForce CRM

Salesforce raises annual revenue, profit outlook

Salesforce.com Inc raised its full-year forecast for revenue as well as profit, and reported quarterly revenue that beat analysts’ estimates, following increased demand for i...

SalesForce CRM

Salesforce.com adapts its software for pandemic vaccine distribution

Salesforce.com has said it has adapted a number of its business applications to help healthcare organizations and government entities distribute vaccines for the novel coronavirus ...

Lifetime Value per Customer

Work to increase the average lifetime value of your customers

When running a start-up, it’s easy to get caught up in the rush acquiring and then welcoming your new customers to the business. Generating new business is always vital to any busi...

SalesForce CRM

Salesforce beats analysts estimates

Salesforce.com Inc has beaten Wall Street analysts estimates for quarterly revenue as more companies opted for its SaaS CRM platform. Total revenue for the San Francisco-based comp...

SalesForce CRM

Salesforce to use Amazon AI technology to improve call center services

Reuters – Business software provider Salesforce.com Inc said on Tuesday it would use artificial intelligence (AI) technology from Amazon.com Inc’s cloud computing unit ...