Customers: Canadian Utilities’ customers are primarily businesses and households in Alberta, United Kingdom, Australia, and the United States. They provide energy, water, and wastewater services to residential, commercial, industrial, and agricultural customers.
Actors: Canadian Utilities’ actors include its employees, customers, and the government. Its employees provide services, while its customers receive those services. The government regulates Canadian Utilities’ operations and sets standards for customer service and safety.
Transformation process: Canadian Utilities’ transformation process includes the delivery of energy, water, and wastewater services to customers, as well as the management and maintenance of these systems. Its employees are responsible for ensuring customer satisfaction and safety, as well as meeting government regulations.
World view: Canadian Utilities views customer service and safety as its top priority. It believes in providing reliable and affordable services, while also ensuring that its operations are environmentally responsible.
Owners: Canadian Utilities is owned by AltaGas Ltd., a diversified energy infrastructure company based in Canada. AltaGas is committed to providing its customers with safe, reliable, and affordable energy solutions.
Environmental constraints: Canadian Utilities is subject to environmental regulations and standards set by the government. It is also required to operate in an environmentally responsible manner and to comply with applicable laws and regulations.