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Artesian Resources Corporation

Company report, featuring a PESTLE, Porters Five Forces, 5C, MOST, CATWOE and SWOT analysis

HomeSWOT AnalysisArtesian Resources Corporation


This study on Artesian Resources Corporation is part of our coverage of the 10,000 largest companies in the world. It is regularly updated to give the most up-to-date information possible.

Only Premium members have access to the full study on Artesian Resources Corporation, which includes the SWOT analysis, PESTLE, 5C analysis, CATWOE, Porters Five Forces, MOST analysis, and a myriad of other high value sections.

We identify potential new products and/or services, forecast future market trends, and prognosticate synergies between Artesian Resources Corporation and other organisations, separate from the analysis-driven sections.

Company Description

Headquartered in Newark, Delaware, Artesian Resources Corporation was founded in 1915 and is one of the largest investor-owned water, wastewater, and related services companies in the Mid-Atlantic region. It is a leading provider of water, wastewater, and related services for residential, commercial, industrial, municipal, and utility customers, serving markets in Delaware, Maryland, and Pennsylvania. Artesian Resources Corporation's main products and services include water supply and transmission, wastewater treatment, and water reuse services.

Industry Overview

Artesian Resources Corporation operates in the water utility industry, which is estimated to be worth $731 billion US dollars. The industry employs over 3.2 million people around the world and these employees are based in countries such as the United States, the United Kingdom, Australia, Japan and France. Artesian Resources Corporation provides services such as wastewater management and treatment, water supply, and water quality monitoring and control.

Industry Classification

In terms of formal classification, Platform Executive has tagged Artesian Resources Corporation as a business operating within the Utilities industry.

Table of Contents

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Intellectual Property

Some of the Patents granted to, or relevant to the organisation include the following:

Patent Title: Method of Preparing Heterogeneous Catalyst
Patent ID: 10861466
Date: October 20, 2020.

Patent Title: Method of Preparation of a Chlorine Reactor
Patent ID: 10861465
Date: October 20, 2020.

Patent Title: Method of Treating an Industrial Wastewater
Patent ID: 10861464
Date: October 20, 2020.

Patent Title: Method of Treating a Contaminated Water
Patent ID: 10861463
Date: October 20, 2020.

Patent Title: Method of Removing Contaminant from Water
Patent ID: 10861462
Date: October 20, 2020.

Patent Title: Method of Treating a Contaminated Water
Patent ID: 10861461
Date: October 20, 2020.

Patent Title: Method of Treating a Contaminated Water
Patent ID: 10861460
Date: October 20, 2020.

Patent Title: Method of Treating a Contaminated Water
Patent ID: 10861459
Date: October 20, 2020.

Patent Title: Method of Treating a Contaminated Water
Patent ID: 10861458
Date: October 20, 2020.

Patent Title: Method of Treating a Contaminated Water
Patent ID: 10861457
Date: October 20, 2020.

Major Products & Services

The main products and/or services commercialised by this business include the following:

  • Water and Wastewater Services
  • Water Treatment Solutions
  • Well and Pump Maintenance
  • Irrigation Solutions
  • Stormwater Management
  • Environmental Services
  • Utility Billing Services
  • Residential and Commercial Plumbing Services
  • Utility Consulting Services
  • Water Conservation & Education Programs

Key Competitors

We have identified the following organisations as being key competitors:

  • Aqua America
  • United Water
  • California Water Service
  • American Water
  • Suez
  • California American Water
  • Pennsylvania American Water
  • United Utilities
  • York Water Company
  • SJW Group
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Key Stakeholders

Stakeholders are individuals or groups who have an interest in a business and/or are affected by its actions.

These stakeholders can have different requirements and expectations from the business, which must be taken into account when making decisions.

By understanding their stakeholders’ requirements, a business can make informed decisions that benefit all involved.

Below is the list of internal and external stakeholders we have identified for this business:

1. Customers: residential, commercial, and industrial customers;

2. Employees: the people who work for the company;

3. Investors: shareholders, bondholders, and other financial backers;

4. Suppliers: companies that provide materials, equipment, and services;

5. Regulators: federal, state, and local agencies that oversee the company's operations;

6. Local communities: including elected officials and citizens;

7. Competitors: other companies in the same industry;

8. The environment: the natural resources upon which the company’s operations depend.

Value Proposition

A value proposition explains the unique value and/or benefits that an organisation provides to its customers, partners, stakeholders and the overall market. It outlines what makes a company like Artesian Resources Corporation different from its competitors, along with what it can offer that key competitors cannot.

A corporate value proposition can be used with the competitive advantages section of this report in order to better understand Artesian Resources Corporation and its position within the marketplace.

Artesian Resources Corporation is a publicly traded oil and gas exploration and production company. The company's value proposition is to provide shareholders with exposure to the rapidly growing global oil and gas markets.

Competitive Advantages

Competitive advantages are unique attributes, strategies, resources, or capabilities that allow an organisation to outperform its competitors and achieve superior market position and profitability.

Competitive advantages for the business include the following:

Quality Service: Artesian Resources Corporation offers superior customer service, providing customers with customized solutions to their water and wastewater needs.

Innovative Solutions: Artesian Resources Corporation utilizes innovative solutions to provide cost-effective solutions to their customers.

Diverse Portfolio: Artesian Resources Corporation offers a diverse portfolio of services, including water and wastewater treatment, and drilling services.

Experienced Team: Artesian Resources Corporation has an experienced and knowledgeable team of engineers and technicians to provide customers with the best service possible.

Financial Strength: Artesian Resources Corporation has a strong financial position, providing customers with the assurance of reliable and long-term service.

Customers & Cohorts

As part of this competitive intelligence study, we have identified the main customers of the organisation.

These include the following cohorts:

  • Residential customers
  • Commercial customers
  • Industrial customers
  • Municipal customers
  • Institutional customers
  • Agriculture customers
  • Irrigation customers
  • Public utility customers

Market Trends

Market trends can impact an organisation by influencing consumer behavior, altering supply and demand dynamics, and affecting the organisation's ability to remain competitive in the market.

As part of this study, we have identified a number of potential short-term to medium-term trends that could impact the organisation. These include the following:

Key Market Trends
Increased Investments in Sustainable Business Practices: Artesian Resources Corporation (ARC) is likely to experience an increased focus on sustainability in the coming years. Sustainable investments are quickly becoming the norm in the market, and ARC will need to adapt to this trend in order to remain competitive. This could involve embracing green energy sources, reducing water usage and waste, and investing in projects that promote social responsibility.

Growing Demand for Clean Water: Clean water is becoming increasingly scarce, making it a valuable commodity for businesses and consumers alike. As a provider of clean water, ARC has the potential to benefit from this growing demand. With the right strategies, the company could expand its customer base and increase its revenues.

Expansion of Smart Water Networks: The development of smart water networks presents a great opportunity for ARC. These networks enable efficient water usage and can help to reduce water losses. By investing in and developing these networks, the company can increase its revenues and reduce costs.

Increasingly Complex Regulatory Environment: The regulatory environment surrounding water usage is becoming increasingly complex. This could present a challenge for ARC, as the company must adjust to the changing regulations and comply with them. Additionally, the company may have to invest in technology and processes to ensure compliance.

Key Performance Indicators

Key Performance Indicators

Below is a list of KPI's that we have identified as being strategically relevant to this organisation:

Financials (BETA)

The key financials for Artesian Resources Corporation include income statements, which can be found in their annual reports. These financial statements provide information on the organisation's financial performance and health, including revenue, expenses, and profits. This information, along with other indicators are used by investors, analysts and other stakeholders to evaluate the company's performance and future prospects.

Where a financial does not match, we have included those of the parent company (if a listed entity). If the financials are missing please contact us and we will prioritise the update.

Key Financials

Key Personnel

Income Statement

[eod_financials target="ARTNA.US" id="10329343" preset="Income Statement" years="2018-2023"]


Top-level corporate stats and financial highlights for the listed entity, include:

Share Performance

Below is the current (EOD) share performance for the company, or its listed parent:

Potential Products/Services

As part of this study we have attempted to prognosticate potential products and/or services this organisation could develop in the short to medium-term.

Water Quality Monitoring Services: Artesian Resources could offer customers water quality testing and monitoring services, helping to ensure that the water they use is safe and of a high quality.

Water Conservation Solutions: Artesian Resources could provide customers with a range of water conservation solutions such as water-saving devices, water reuse systems, and water-saving tips.

Water Education Programs: Artesian Resources could create educational programs to help customers understand the importance of conserving water and how to use it sustainably.

Water Treatment Services: Artesian Resources could offer a range of water treatment services to help customers reduce contaminants in their water.

Water Supply Management Services: Artesian Resources could provide customers with a range of services to help them manage their water supply, such as monitoring water levels, managing water usage, and providing customer support.

Potential Synergies

Using our product and portfolio-matching algorithm, we have determined that the following organisations have potential synergies with the company:

1. Water Treatment Companies: Companies that specialise in providing water treatment services, such as purification and filtration, are natural partners for Artesian Resources Corporation.
2. Renewable Energy Companies: Companies that focus on renewable energy solutions, such as solar and wind, can partner with Artesian Resources Corporation to provide customers with clean, sustainable solutions.
3. Utility Companies: Companies that provide water, sewer, and electric services can leverage Artesian Resources Corporation's expertise in order to provide better services to their customers.
4. Agriculture Companies: Companies that specialise in growing crops and livestock can benefit from Artesian Resources Corporation's knowledge and experience in managing water resources.
5. Government Agencies: Local, state, and federal government agencies can collaborate with Artesian Resources Corporation to develop and implement policies and regulations related to water resources.

Porter's Five Forces

Created by Harvard Business School Professor Michael Porter in 1979, Porter's Five Forces model is designed to help analyse the particular attractiveness of an industry; evaluate investment options; and better assess the competitive environment.

The five forces are as follows:

  • Competitive rivalry
  • Supplier power
  • Buyer power
  • Threat of substitution
  • Threat of new entries
The company scores relatively WELL in relation to Porter's 5 forces.

1. Threat of new entrants: Artesian has a strong market position and brand recognition, which makes it difficult for new entrants to compete.

2. Bargaining power of buyers: Artesian's customers are not very price sensitive and have few alternative options, giving the company some pricing power.

3. Bargaining power of suppliers: Artesian has a good relationship with its suppliers and is not HIGHLY dependent on any one of them, giving the company some negotiating power.

4. Threat of substitutes: There are few close substitutes for Artesian's water and wastewater services, giving the company some pricing power.

5. Competitive rivalry: There is MODERATE competition in the water and wastewater services industry, but Artesian has a strong market position.

PESTLE Analysis

This PESTLE analysis is a strategic planning tool that assesses key external factors affecting the organisation, including the following:

  • Political
  • Economic
  • Social
  • Technological
  • Legal
  • Environmental

Each of these factors is analysed to determine their impact on the organisations strategy, objectives, and operations.

By utilising a PESTLE analysis, the organisation can make better decisions and develop strategies to address potential risks and opportunities.

PESTLE Analysis

CATWOE Analysis


The CATWOE analysis is used to investigate each stakeholders perspectives in order to enable the business to make informed decisions.

The CATWOE analysis is a problem-solving tool consisting of six elements:

  • Customers
  • Actors
  • Transformation process
  • World view
  • Owners
  • Environmental constraints

We view the CATWOE as being most useful when used in conjunction with other problem-solving tools such as a SWOT analysis.

Customers: Artesian Resources Corporation provides water, wastewater, and professional services to its customers. Their customers include businesses, government agencies, and individual homeowners.

Actors: The primary actors within Artesian Resources Corporation are the board of directors, executive team, and employees. The board of directors are responsible for setting the company's vision and strategy, while the executive team is responsible for implementing that vision. The employees work to deliver the services that Artesian Resources provides to its customers.

Transformation process: The core transformation process of Artesian Resources Corporation is the delivery of water, wastewater, and professional services to its customers. This involves a combination of infrastructure development, management, and maintenance, as well as the provision of customer-focused services such as billing, customer service, and educational programs.

World view: Artesian Resources Corporation strives to provide reliable and sustainable water, wastewater, and professional services to its customers. The company is committed to providing quality services and products, while at the same time, protecting and preserving the environment.

Owners: Artesian Resources Corporation is owned by a group of private investors. The company is managed by an executive team and board of directors, who are responsible for setting the company's vision and strategy.

Environmental constraints: Artesian Resources Corporation is subject to environmental regulations and guidelines in the areas where it operates. Additionally, the company is mindful of the environmental impact of its activities and is committed to making sure that its operations are sustainable and responsible.

SWOT Analysis

This SWOT analysis is a strategic planning tool used to assess the strengths, weaknesses, opportunities and threats of the Artesian Resources Corporation business.

When creating this SWOT the team at Platform Executive have taken into consideration the corporate strategy; brand; key financials; the competitive landscape; along with the products and/or services offered.

To offer increased context for future innovation and product development we also consider the historical context for the business and industry; and perceived direction of travel.

Upon researching the company, we have uncovered a number of strategic and operational strengths, weaknesses, opportunities and threats.

SWOT Analysis


Below is a list of the strengths we have identified for the business:

1. Artesian Resources Corporation has a long-standing reputation as a water utility company.

2. Artesian Resources Corporation is the largest water utility company in the state of Delaware.

3. Artesian Resources Corporation has a strong financial position, with a credit rating of A-.

4. Artesian Resources Corporation has a experienced management team with an average of 20 years of experience in the water industry.


Below is a list of opportunities we have identified for the business:

1. Increase operational efficiency and reduce operational costs: Artesian Resources Corporation should focus on increasing operational efficiency and reducing operational costs through process automation, energy efficiency initiatives, and cost-cutting measures.

2. Develop innovative products and services: Artesian Resources Corporation should look to develop innovative products and services, such as water management and conservation solutions, to enhance their customer base and revenue.

3. Focus on customer retention: Artesian Resources Corporation should strive to focus on customer retention by building strong relationships with customers and providing excellent customer service.

4. Leverage digital technologies: Artesian Resources Corporation should leverage digital technologies to improve customer engagement, optimize their operations, and enhance business operations. This includes the use of digital marketing, customer relationship management software, and data analytics.


Below is a list of the weaknesses we have identified for the business:

1. Lack of Diversification: Artesian Resources Corporation is heavily reliant on the Delaware Aqueduct for its water supply, which could be disrupted by a natural disaster or infrastructure problems.

2. Limited Geographical Footprint: Artesian Resources Corporation only serves customers in the state of Delaware, which limits its growth potential.

3. Aging Infrastructure: Artesian Resources Corporation has an aging infrastructure, which could lead to higher maintenance and repair costs.

4. Dependence on Wholesale Customers: Artesian Resources Corporation is heavily dependent on wholesale customers, which could lead to fluctuations in revenue.


Below is a list of the threats we have identified for the business:

1. Competitor encroachment: Artesian Resources Corporation faces a potential threat from its competitors if they are able to enter the market or increase their market share. This could result in a decrease in market share and profitability for Artesian Resources Corporation.

2. Financial risk: Artesian Resources Corporation is exposed to financial risk due to its dependence on external financing sources. This could include increases in interest rates, decreases in credit ratings, or other issues with creditors.

3. Regulatory risk: Artesian Resources Corporation is subject to various regulatory risks, including changes in environmental regulations, changes in tax laws, and other changes in government regulations. This could potentially increase the cost of doing business or limit the scope of services offered by the company.

4. Technological risk: Artesian Resources Corporation is exposed to technological risk due to its dependence on technology for its operations. This could include increased competition from new technologies, obsolescence of existing technologies, or the introduction of new technologies. This could lead to increased costs or decreased performance.

5C Analysis

The 5C Analysis is a marketing framework that can be used to provide insight into the key drivers of success, as well as the risk exposure to various environmental factors.
This (concise) 5C analysis examines the external and internal environment for Artesian Resources Corporation. It includes analysing the company's customers, competitors, collaborators, context, and capabilities. We have produced this short analysis to identify potential opportunities and threats to Artesian Resources Corporation, as well as areas where the company needs to improve its operations or strategy.
Company: Artesian Resources Corporation is an investor-owned, water utility company in the United States. They provide water, wastewater, and related services to more than 300,000 people in Delaware, Maryland, and Pennsylvania.

Collaborators: Artesian Resources Corporation collaborates with local municipalities and regulators to ensure they are providing safe and reliable water and wastewater services to their customers. They also partner with universities, research organisations, and other utilities to develop innovative water solutions.

Customers: Artesian Resources Corporation’s customers include residential and commercial customers, as well as industrial customers. They provide both potable water and wastewater services to these customers, as well as water system maintenance and repair services.

Competitors: Artesian Resources Corporation’s main competitors are other investor-owned water utility companies in the region. They compete on price, service, innovation, and customer satisfaction.

Content: Artesian Resources Corporation’s content strategy focuses on educating their customers about water safety and conservation, and promoting their services and innovations. They also use content to promote their partnerships and collaborations, as well as their commitment to the communities they serve.
5C Analysis

MOST Analysis

MOST Analysis

The MOST analysis framework is commonly used to identify an organisation's strategic goals, assess its strengths and weaknesses, and develop a plan to achieve its objectives. This analysis helps organisations to focus on what they want to achieve and how to achieve it, while also identifying potential roadblocks or obstacles that may arise along the way.

  • Mission
  • Objectives
  • Strategy
  • Tactics

We have created this analysis from a 3rd person perspective.

Innovation Scorecard

As part of our research and analysis activity, the team at Platform Executive assesses and then benchmarks businesses and the industry verticals in which they operate using a proprietary scoring mechanism.

First, we allocate a score of A-E for the industry vertical, gauged on the key organisations operating within the space; and then score the individual business using a 1-5 score.

A score of D-E within an industry means that it is potentially ripe to be disrupted by a new entrant into the marketplace; and/or vulnerable to technological change.

Likewise, a high score of 4-5 for the company in question indicates that in the view of the analysis team it lags behind notable businesses in terms of innovation and product pipeline.

Innovation Scorecard

Below is a guide to each score:

Industry score:

A The industry is amongst the most innovative; with the leading players all driving the sector forward.
Example industry: PaaS
B The industry and its leading players have a good track record of innovation; and can quickly react to change.
Example industry: Pharmaceutical
C Companies operating within the sector have adequate levels of innovation; and engage in R&D activities when appropriate.
Example industry: FMCG
DBusinesses operating in the industry do not invest enough time and resource into innovation. The sector is stagnant and a good candidate for disruption.
Example industry: Retail Banking
E The major players in the sector seem to lack suitable product development roadmaps; and as a result the sector is highly vulnerable to industry change.
Example industry: Publishing


Company score:

1 The business is amongst the leading players in terms innovation and product pipeline. This will fulfil and reinforce the operations of the business in the medium to long-term.
2 The business has a good track record of innovation, in terms of its products and/or its business model. It is therefore more likely to be able to react and adapt to any changes to the industry.
3 The business is deemed to have an adequate innovation plan, build on research and development and sustainability where appropriate. The business has a product development strategy.
4The business needs to invest more resource and/or intellectual capital in product development, pipelines and/or its business model. The business is at risk of stagnation.
5 The business seems to lack a suitable product development roadmap; and as a result is vulnerable to any notable industry change and/or new entrants in the marketplace.
The team at Platform Executive has judged Artesian Resources Corporation as having an innovation score of D3.


The appendices section of this report contains supplementary information that the team at Platform Executive deems helpful in providing a more comprehensive understanding of the report's contents.

This information is not considered an essential part of the study but serves as a useful supplement to the main text.


This study on Artesian Resources Corporation forms part of our series of competitive intelligence reports, which focuses on 10,000 of the largest corporates.

The information and data included are updated on a timely schedule to ensure that our Premium members receive the most up to date information .

The report is based on information and learning from the following sources:

  • Corporate websites
  • Proprietary research databases
  • SEC Filings
  • Corporate press releases
  • News articles
  • Financial data API's
  • Product-matching algorithm

Further Information

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The facts of this report have been gathered in good faith from both primary and secondary sources. It is believed to be correct at the time of publication, but cannot be guaranteed. As such Platform Executive can accept no liability whatever for actions taken based on any information that may subsequently prove to be incorrect.


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The changelog for this report can be found below, complete with the next scheduled update:

v1.1: Initial load of report
Date: 1st March 2023

Key Financials added (BETA)
Date: 17th March 2023

Next scheduled update: 25th April 2023

Industry Keywords

Related keywords: