Customers: AGC’s primary customers are the construction industry, including builders, architects, developers, and contractors. AGC also provides services to the public and private sector organisations, such as local authorities and businesses.
Actors: The main actors involved in AGC are the members, staff, and suppliers. Members are the main stakeholders in the organisation, and they are responsible for ensuring that the organisation meets its goals, while staff are responsible for the day-to-day operations of the organisation. Suppliers provide the materials and services necessary for AGC to carry out its activities.
Transformation process: AGC’s transformation process involves the delivery of services and products to its customers. AGC provides construction services, such as building, refurbishment and maintenance, as well as support services, such as project management and advice.
World view: AGC views itself as a professional organisation that is committed to delivering quality services to its customers. AGC is dedicated to providing innovative solutions to its customers’ needs, as well as providing a safe and healthy working environment for its staff.
Owners: AGC is owned by its members, who provide the funds necessary to run the organisation and provide services and products to its customers.
Environmental constraints: AGC is subject to environmental constraints, such as safety regulations, environmental regulations, and other legal requirements. AGC must ensure that it meets all of these requirements in order to remain compliant with the law.