France orders websites to remove online marketplace Wish

Platform Economy: The technology sector in Paris, France

France has ordered search engines and online platforms to strip Wish from their listings over concerns about product safety and the US e-commerce marketplace said it was taking legal action to challenge the move.

The French government, which has been investigating a number of online operators, said in a statement that its consumer watchdog had found a large proportion of products it examined on the Wish site to be dangerous.

The government said Wish, which is operated by ContextLogic Inc based in San Francisco, had failed to recall them in a satisfactory manner and clearly inform consumers about the risks of some products sold through its platform.

“We are starting legal action to challenge what we consider an illegal and disproportionate act,” Wish said in a statement.

Wish said it had always met demands from France’s General Directorate for Competition Policy, Consumer Affairs and Fraud Control (DGCCRF) to pull items and had attempted to engage in a constructive dialogue with the consumer watchdog.

Shares in ContextLogic listed on Nasdaq were down 5% ahead of the market open on Wednesday.

The government statement cited electronic goods including strings of outdoor lights and power adapters that could cause electric shocks, animal toys carrying choking hazards and jewellery containing dangerous chemicals lead and cadmium.

Related article:
European Union bets on data, new rules to catch up in global tech economy

“We’re asking for the delisting of the site on all search engines,” Finance Minister Bruno Le Maire told France Info radio on Wednesday.

Out of a sample of 140 products, 45% of the toys, 90% of electrical goods and 62% of the jewellery items were dangerous, according to the watchdog. It said Wish removed items identified as being dangerous within 24 hours, but they often remained on the site in a different form.

Wish said that while it does not have a legal obligation to conduct controls on the 150 million products sold through its platform, it has invested in a number of measures to promote higher quality products.

The government said it had issued Wish with a two-month ultimatum in July to stop misleading consumers about the risks associated with some of its products.

French officials said the Wish move was intended to send a strong signal at a time when the European Union’s draft European Digital Services Act, which is designed to hold technology firms to task in the online world, is being finalised.

French online sales came to 112 billion euros (approximately $125 billion) last year, according to France’s federation for e-commerce.

Related article:
New FTC chief Khan names some top staffers, including competition chief

The team at Platform Executive hope you have enjoyed the ‘France orders websites to remove online marketplace Wish‘ article. Automatic translation from English to a growing list of languages via Google AI Cloud Translation. Initial reporting via our official content partners at Thomson Reuters. Reporting by Benoit Van Overstraeten and Mimosa Spencer. Writing by Silvia Aloisi. Editing by David Clarke.

You can stay on top of all the latest developments across the platform economy, find solutions to your key challenges and gain access to our problem-solving toolkit and proprietary databases by becoming a member of our growing community. For a limited time, our subscription plans start from just $16 per month.

Share this Article