TD says US online banking glitch fixed, cites service provider issues

Platform News: TD

Toronto-Dominion Bank has resolved technical problems caused by issues at a service provider, that affected its US customers and employees on Thursday, the Canadian lender said.

“Customer access to our US online and mobile banking was temporarily disrupted by fiber issues at a service provider that impacted companies across multiple industries,” a spokesperson told journalists at our partner news agency Reuters via email.

“The issue was quickly identified and resolved.”

Its Canadian banking services were unaffected, the spokesperson said.

TD’s US Twitter account said a technical problem was affecting customers and employees after US customers complained they were unable to access their accounts online or on the mobile app on Thursday.

Customers had also complained about delays to direct deposits, but the bank tweeted that issue had been fixed.

The team at Platform Executive hope you have enjoyed the ‘TD says US online banking glitch fixed, cites service provider issues‘ article. Automatic translation from English to a growing list of languages via Google AI Cloud Translation. Initial reporting via our official content partners at Thomson Reuters. Reporting by Nichola Saminather. Editing by David Gregorio.

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