Zoom to open a technology centre in Bengaluru, India

Zoom

Zoom Video Communications has said it will open a tech centre in Bengaluru (also known as Bangalore) and soon begin hiring as part of an expansion push into India.

KEY POINTS:

  • Zoom is to open a tech centre in India
  • Areas of expansion for the new centre include R&D, IT, security and business operations
  • The government of India had previously stated Zoom is “not a safe platform”

Potential areas of expansion for the new technology centre include research and development, IT, security as well business operations, Velchamy Sankarlingam, Zoom’s president of product and engineering, told journalists on a video conference call.

California-based Zoom Video Communications already has an office and a data centre in India’s financial capital Mumbai and a second data centre in Bengaluru.

It could add more local data centres based on its growth needs, Sankarlingam said. The company did not disclose investment plans for India or the number of people it planned to hire.

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Use of Zoom’s video conferencing services has surged at a time people across the world are working from home due to the ongoing coronavirus lockdowns, but the company has also come under fire over a number of privacy and security issues. These issues have spurred it to roll out major upgrades to the service.

India has previously said Zoom is “not a safe platform”, joining other countries in expressing concern about the security of its services.

“Zoom has reached out and engaged with the Indian government and so far we’re optimistic,” Zoom’s Chief Operating Officer Aparna Bawa said, without elaborating.

It competes with Cisco Systems’ Webex, Microsoft Corp’s Teams and Google’s Meet platform. Its Indian rivals include Reliance’s JioMeet and Bluejeans, a Verizon application that has been customised for India by Bharti Airtel.

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Via our content partners at Thomson Reuters. Reporting there by Sankalp Phartiyal; Editing by Edwina Gibbs. Commentary by Rob Phillips.

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