Communication & Collaboration News

The latest news and industry commentary on communication and collaboration platforms and the businesses building them.

Video Conferencing

‘Can you hear me?’ Video conferencing complicates EU coordination

The European Union’s decision-making process is being sorely tested by video conferencing during the coronavirus pandemic, EU officials say, with one calling it a “cata...

Platform Industry News: Twitter

Twitter ad sales hit by coronavirus but active users soar

Twitter pulled its first-quarter revenue outlook and forecast an operating loss on Monday as the coronavirus outbreak crimped ad sales, but said the pandemic boosted the number of ...

SoftBank

Brief examination of SoftBank’s key assets

SoftBank Group Corp plans to raise up to 4.5 trillion yen (approximately $41 billion) by selling or monetising assets to buy back 2 trillion yen of its shares and reduce overall de...

Platform Industry: iPhone unboxed at home

Apple limits online iPhone purchases to two per person

Apple Inc is limiting customer purchases of iPhones over its online stores in many countries including the US and China to a maximum of two handsets per person, checks on its websi...

Platform Industry: Microsoft logo

Remote work during coronavirus outbreak puts millions more on Microsoft Teams

Microsoft Corp’s Teams chat and conferencing app gained more than 12 million daily users in one week, a 37.5% jump as more people worked from home during the coronavirus outb...

Platform News: Facebook and WhatsApp messaging service

Coronavirus conspiracies go viral on Whatsapp as crisis deepens

On Sunday morning, a viral outbreak in the Dutch city of Utrecht infected more than 60 people in less than hour. Unlike the coronavirus, however, the infection happened on WhatsApp...

Tencent WeChat

China’s Tencent sees WeChat platform usage surge on virus

China’s gaming and social media group Tencent Holdings said on Wednesday the coronavirus outbreak has driven up traffic to its WeChat platform and other services, though it h...

Mark Zuckerberg

Facebook to shift sensitive content moderation to staffers amid coronavirus crisis

Facebook CEO Mark Zuckerberg said on Wednesday that the company was moving moderation of its most sensitive content, including self-harm and counter terrorism, from contractors to ...

Video Conferencing

Cats and pyjamas unwelcome as work video calling boom prompts new etiquette

Andre Hilden, a data architecture consultant in Oakland, California, missed a memo from his company last week requiring employees to use video conferencing for all meetings while w...

Communications Networks

Can networks cope with millions working from home?

Some European telecoms operators reported connectivity problems on Tuesday as millions of people logged on for work at home due to the coronavirus pandemic, driving up data traffic...

Platform Industry: Tencent logo at an event

Tencent Music to see softer first quarter; beats fourth-quarter revenue estimates on paying user surge

China’s Tencent Music Entertainment Group said the company would likely see “much softer” first-quarter revenue growth due to the COVID-19 outbreak, after it beat...

Platform News: Social Media Giants, including Facebook, Google and Twitter

Social media giants warn of AI moderation errors as coronavirus empties offices

YouTube, Facebook and Twitter warned on Monday that more videos and other content could be erroneously removed for policy violations, as the companies empty offices and rely on aut...

Platform News: Apple logo

French antitrust regulator fines Apple $1.2 billion

France’s competition watchdog on Monday fined iPhone maker Apple approximately $1.23 billion, saying it was guilty of anti-competitive behaviour towards its distribution and ...

Italy Coronavirus

Coronavirus: Social and family life in Italy goes virtual

As 60 million Italians face a country-wide lockdown due to coronavirus, many daily interactions among family, friends and colleagues have moved to messaging platforms such as Whats...

Smartphone Apps News: ByteDance and TikTok

TikTok owner ByteDance announces China leaders, targets 100,000 global headcount

Beijing, China-based ByteDance, owner of global short video hit TikTok, has appointed new heads for its China business and set a goal to nearly double its global headcount to 100,0...