Communication & Collaboration News

The latest news and industry commentary on communication and collaboration platforms and the businesses building them.

Platform Industry News: Twitter

Twitter opens up data for researchers to study coronavirus tweets

Twitter will grant researchers and software developers access to a real-time data stream of tens of millions of daily public tweets about coronavirus, which they can use to study t...

NSO Group

Cyber-intel businesses pitch governments on spy tools to trace COVID-19

When law enforcement agencies want to gather evidence locked inside an iPhone, they often turn to hacking software from the Israeli firm Cellebrite. By manually plugging the softwa...

Facebook Messenger

Facebook enters the videoconferencing market with Messenger Rooms

Facebook has just introduced a videoconferencing tool and expanded livestreaming features, capitalising on a massive surge in demand for video chats during the global COVID-19 pand...

Republic of Ireland PM

Ireland should consider forcing Google and Facebook to pay media for content – PM

The government of the Republic of Ireland should consider copying Australia’s plan to force Facebook and Google to share advertising revenue with local media, Prime Minister ...

Shipping

Belgian port trials wristbands for coronavirus social distancing

Workers in the port of Antwerp will next month begin testing wristbands developed by a Belgian technology company that could help guarantee the social distancing required during th...

Platform Industry: Zoom meetings

Zoom raises encryption level with an upgraded meeting app

Zoom Video Communications has announced that it is upgrading the encryption features on its video conferencing app to better safeguard meeting data and offer protection against tam...

Platform Industry: Zoom meetings

Zoombombing makes choosing video apps harder for lockdown chats

The coronavirus crisis has seen millions locked in their homes turn to videoconferencing apps, bringing with it question marks over security and privacy and a new verb – Zoom...

Platform News: Twitter App

US judge blocks Twitter’s bid to reveal government surveillance requests

Twitter will not be able to reveal surveillance requests it received from the US government after a federal judge accepted government arguments that this was likely to harm nationa...

Platform News: Google search engine

Google’s fast-growing Meet video tool getting Zoom-like layout, Gmail link

Google will allow business users on Gmail.com to directly take calls on its video conferencing tool Meet, a new feature being offered as the Alphabet Inc unit seeks to capitalise o...

Platform Economy: Verizon wireless in the US

Verizon snatches up Zoom rival BlueJeans for less than $500 million

Verizon Communications Inc said on Thursday it agreed to buy video-conferencing company BlueJeans Network Inc, a rival of Zoom Video Communications Inc, for less than $500 million ...

Platform Industry: Zoom meetings

India says Zoom ‘not a safe platform’ for video conferencing

India said on Thursday videoconferencing software Zoom is “not a safe platform”, joining other countries that have expressed concern about the security of an applicatio...

Telcos

Telecoms shares are losers as lockdown drives dot-com boom

As global lockdowns drive increase internet usage and boosting sales for dot-com businesses as varied as gaming and food delivery, the stocks of internet and telecoms service provi...

French Care Homes Skype

French care home combats lockdown loneliness with Skype calls

The Skype call had to be rebooted, but after several attempts Danielle Martin, a 71-year-old locked down inside a French retirement home, could finally see her niece Nathalie via t...

Singapore

Singapore stops teachers using Zoom after ‘very serious incidents’

In what seems like a continuous stream of bad news for video conferencing platform Zoom, Singapore has suspended the use its video-conferencing tool by teachers, its education mini...