Key areas of your operations to focus in on

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When you start your own business, it can be difficult to know what areas within the wide remit of ‘operations’ to focus in on. There are countless tasks and processes that need to be done at any given time. The fact is, you are going to have to prioritise certain areas of your operations to ensure that everything runs safely, smoothly and to meet demand.

But where to start?

Most business owners tend to focus on areas that will drive sales and generate profit. That’s understandable. After all, the entire aim of most businesses is to make money – to pay the owner, to pay staff and to keep things in operation.

It is also essential that you don’t forget about some of the essentials that tick over in the background to keep all of the other cogs of your business turning. Sure, they might not seem too glamorous to focus on, but without concentrating on them your platform business could quickly face serious trouble.

Below is a brief list for you to take note of:


Health and safety within the office and/or warehouse operations is something that has to be taken seriously. Its not just about laws and potential culpability. Its about morality and can be about improving productivity.

However, for some the intricacies of health and safety policy seems a million miles away from the businesses core goal. Within the topic, there seems to be a myriad of aspects to focus on, endless training videos, time expensive training activities and more. But remember, health and safety policy needs to be at the forefront of your mind at all times.

Well, if you neglect health and safety, your staff and your customers could quickly come to serious harm. As a business owner, it is your responsibility to ensure that everyone working for you is safe while working with you.

It is your responsibility to ensure that anyone shopping with you is safe while they’re shopping with you and using whatever they have purchased from you. Make sure everyone has carried out health and safety training, that your premises has all necessary health and safety features, that staff have all necessary PPE and that all products produced for customers won’t cause them or their property any harm.


Data management has laws surrounding it for a reason. When your staff work for you and customers shop with you, you gain a responsibility to save, store and use any of the data they provide you with safely and securely. Should it get into the wrong hands, all sorts of chaos could ensue, from financial theft to identity theft.

The most popular way to store data effectively and safely nowadays is to use a Cloud service. For help with this, use an aws database migration service.


Nowadays, businesses rely heavily on technology. With the ongoing COVID-19 pandemic and lockdowns, most of us in the sector work entirely online. More and more, we also communicate with customers online. This is especially the case in a global business, where time zones are often inconvenient for the customer.

To meet the demand, we need to make sure that our devices, networks, software and anything else we use to achieve the businesses aims is up and running at all times. Otherwise, you and your teams will not be able to get the required work done; and you will not be able to process sales, and respond quickly to customers. To remove this headache, many smaller businesses outsource the entirety of this task to an IT support service. They’ll monitor your systems around the clock.

These are just three areas that you really need to focus on when running a small business. Of course, there are many more and we will visit more of them in detail in future articles.

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