10 reasons small businesses decide to outsource IT systems admin

Systems Admin

If you are bootstrapping a start-up, you will likely have limited resources. You will not have a large team of employees, and as such, you will be undoubtedly be wearing multiple hats in the workplace.

One of the ways that you can overcome limited resources is by outsourcing portions of your business needs to a specialist support companies.

There are several very strong reasons to hire a managed IT services provider to look after your internal IT support systems. In this Covering Bases article, we’ll look at ten reasons why new entrepreneurs should outsource this part of the operation. I have purposely omitted cloud hosting from the list as it requires an separate article, so instead concentrate on internal systems.

Read on to find out why you should hire a managed IT services provider for your small business.

CHEAPER THAN HIRING AN IT DEPARTMENT

One of the major concerns for any small business is cash flow. You may not have an abundance of cash to throw around at setting up new departments, hiring new teams, and buying new equipment. But at the same time, if IT technology is vital within your business, you’ll need some IT support on hand to help you to take care of your IT needs.

Instead of hiring a whole new department, outsource your IT to a managed service provider, and you’ll have round the clock support from qualified and experienced professionals and a fraction of the cost of hiring your own in-house IT department.

TIME MANAGEMENT BENEFITS

If you are spending all of your time tied up in looking after your IT needs, then you’re not focused on the primary objectives of your business.

Having another company look after your IT needs will mean that you won’t have to worry about doing all of the work yourself. This leaves your hands free to focus your attention on what you do best; driving your business forward.

KEEPS YOUR SYSTEMS SAFE FROM CYBER ATTACK

If you’re not paying attention to your IT security, then you’re liable to come under attack. Cyber attacks are always on the rise, and your business will probably be coming under attack very often.

Having a managed IT service provider to look after your network security will keep you safe from attack.

If your support company picks up on any vulnerabilities in your systems, they can address these immediately and keep your system safe from harm.

YOU CAN ACCESS SPECIALIST ADVICE

If you have a managed IT services company working for you, you’ll have access to the advice that they have on offer. Because they’ll also provide services for other companies, they’ll have a wide range of experience which you can benefit from. They’ll keep up-to-date on all of the latest innovations and advancements in IT, and this knowledge and experience will be passed on to you.

24/7 SUPPORT

Hackers could attack your IT systems and try and access your businesses sensitive data at any time. This is why you need around the clock support from your IT services provider. With 24/7 system monitoring as standard across many providers, you’ll be able to rest easy knowing your business is protected from attack.

Cyber-security is a growing issue for all businesses no matter size and scope.

PREDICTABLE COSTS

Because your managed IT services will be billed to you on a regular basis, you’ll know exactly what to expect in terms of costs. This makes it much easier to budget for this and enables you to concentrate on what I like to call ‘front foot’ activities, such as growing reach, revenue and margin.

RELIABLE UPDATING SCHEDULE

Keeping your systems up-to-date is a significant task, and it should not be taken lightly. You’ll need to ensure your operating systems are updated regularly, as well as antiviruses, firewalls, and critical software that you use.

Updates are important. Often they are put in place because there is a vulnerability that has been found in the software. It is essential that updates are carried out in a timely manner. Your managed IT provider will ensure this happens.

SUPPORT IN THE EVENT OF A DATA BREACH

If the worst does ever happen and you fall victim to a cyber-attack or have data stolen, do you know what you should do?

Your IT services provider will know exactly what to do. In fact, they will create a disaster recovery plan for your business that helps you if you are ever held to ransom over your sensitive data.

SECTOR SPECIFIC SUPPORT

Different industries need to be concerned about specific types of threat more than others. For example, if your business carries out work in the healthcare sector, it is likely that you will hold medical records. Because of the amount of personal information found in medical records, this type of sensitive data is a treasure trove for cybercriminals, and it should be protected at all costs.

Fortunately, there are are a lot of regulations that surround data protection. For example, the HIPAA regulations in the US are a requirement for everyone in the healthcare sector, while GDPR regulations throughout Europe are relevant to all businesses and websites. In addition to these, there are data protection regulations that are applicable to financial companies, law firms, and many others.

But these data protection laws need to be adhered to, and having a managed IT services company to support you will be very beneficial to ensure compliance.

Go with an IT support provider that really understands the sector that you’re working in. There are a great many managed service providers out there that actually specialize in providing IT support that specifically works around regulatory compliance. If you use their services, they’ll be able to pinpoint the changes that you need to make so that you can avoid getting any non-compliance fines.

IT AUDITS

Having a full system evaluation is essential, and your managed IT services provider will be able to carry out audits on a regular basis to ensure your system is in good health and that your employees are in good habits when it comes to cybersecurity.

Following an IT audit, recommendations for improvements may be made, and you managed IT services provider will be able to help you implement these and provide support for you so that you can train your team on areas such as cybersecurity.

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