Facebook says Apple rejected its attempt to tell users about App Store fees


Facebook has told journalists that Apple refused its attempt to inform users that the iPhone manufacturer would require a 30% cut of the sales in a new online events feature, forcing the social media giant to remove the message to get the tool to consumers.

Facebook said that Apple mentioned an App Store rule that pubs developers from revealing “irrelevant” data to users.

“Now more than ever, we should have the option to help people understand where money they intend for small businesses actually goes.”

Apple did not respond to a request for comment.

Facebook earlier this month said it planned to roll out a new tool which would let online influencers and other businesses host paid online events as a means to offset earnings lost during the coronavirus pandemic.

The company said it had asked Apple to waive the 30% commission the iPhone manufacturer fees for in-app buys so Facebook could pass all of the events earnings to company owners, but Apple declined.

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Facebook had aimed to present a notice of Apple’s cut to users, based on mock-ups it released at the time, but Reuters found on Thursday the promised message was not current on the newest events feature.

The social media giant also intended to inform users Alphabet Inc‘s Google Play store it would not collect a commission for ticket sales, but that message was not displayed either, journalists at our partner news agency Reuters found.

In publicly criticising Apple’s App Store commissions, Facebook combined other developers such as “Fortnite” creator Epic Games, which will be suing Apple on antitrust allegations within the charges. Facebook is also wrangling with Apple over new privacy rules for iPhones that will need more notifications before tracking users across programs.

The two companies, together with fellow tech giants Alphabet and Amazon, are confronting numerous probes over alleged anti-competitive behaviour.

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The team at Platform Executive hope you have enjoyed this news article. Initial reporting via our official content partners at Thomson Reuters. Reporting by Katie Paul and Stephen Nellis. Additional reporting by Paresh Dave in San Francisco. Editing by Greg Mitchell and Leslie Adler.

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