Defining an operational strategy and core competencies

< Back

The example business we outline on this website will need to implement best practices across personnel, recruitment, work processes and company procedures in order to ensure legal compliance, staff training and talent retention.

In addition to these, the business will aim to create and maintain the technology platform, an optimal sales funnel for its commercial offerings and best in class content, which will support membership retention efforts and the perceived value of the membership propositions.

Core Competencies

By identifying a select number of core competencies, the business can develop the best processes such as customer satisfaction, product development and professional relationships with stakeholders.

The core competencies of our example business are:

  • PROVIDING OF DIGITAL PRODUCT AND SERVICES TO SUBSCRIBERS
  • PROVIDING A SUPERIOR TECHNOLOGY PLATFORM TO ACT AS A PORTAL FOR THE INDUSTRY
  • PROVIDING SOLUTIONS CAREER-RELATED PROBLEMS TO PROFESSIONALS
  • PROVIDING A SUPERIOR STANDARD OF CUSTOMER AND CLIENT SATISFACTION
  • PROVIDING MARKETING SOLUTIONS TO BUSINESSES REQUIRING ACCESS TO OUR AUDIENCE
Share This Post